TrustRadius Insights
Lobby Track is a versatile software that users have found simple and efficient for registering, badging, and tracking visitors. It has …
Starting at $50 per month per location
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What is Lobbytrack?
Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution…
Recent Reviews
Pricing
Basic
$50
On Premise
per month per location
Professional
$100
On Premise
per month per location
Starter
Free
On Premise
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.lobbytrack.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $50 per month per location
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Lobbytrack?
Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).
Lobbytrack Features
- Supported: Preregister Visitors, Sign-In/Out
- Supported: Create and Print ID Cards, Scan Barcodes and Driver's License
- Supported: Check Watch Lists, Notify Host, Sign NDA, and Control Entry
Lobbytrack Competitors
- LobbyGuard
- PassagePoint by STOPware
- Go Reception
Lobbytrack Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Full Version Windows Vista or Newer |
| Mobile Application | Windows Surface Pro Tablet is sometimes recommended - A Full Version Windows Vista or Newer |
Lobbytrack Downloadables
Frequently Asked Questions
Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).
Lobbytrack starts at $50.
LobbyGuard and PassagePoint by STOPware are common alternatives for Lobbytrack.
The most common users of Lobbytrack are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(8)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Lobby Track is a versatile software that users have found simple and efficient for registering, badging, and tracking visitors. It has been particularly useful for companies with multiple branches as it allows for centralized data management across the network. By utilizing tablets connected to the server running Lobby Track, businesses have effectively handled high volumes of clients or customers. The ability to store visitor information in one place has improved customer service and enabled targeted communication through email, SMS, and calls.
For small hospitals, Lobby Track offers a cost-effective and versatile check-in process. It includes self-signing capabilities and integrated notification emails upon arrival, making it the ideal solution. Many offices have chosen Lobby Track to modernize their visitor logs, creating a strong branding impression on visitors and reducing bottlenecks with pre-registration features. Users appreciate its ability to send relevant information such as guest Wi-Fi details. Lobby Track has been regarded as a cost-effective and valuable platform for visitor management.
Schools have successfully utilized Lobby Track for issuing visitor badges, tardy passes, and early checkout with the added benefit of sending email notifications to parents. Businesses seeking professional-looking visitor management, branding capabilities, easy data entry, and exportable logs have favored Lobby Track. The efficiency and simplicity of the visitor check-in process, including pre-registration and quick notifications to hosts, have been greatly appreciated by users. The user interface of Lobby Track has also received praise for its smoothness and ease of use, making it accessible for new users. With Lobby Track replacing laborious paper-based registration processes, the registration experience has become streamlined and more professional overall.
Reviews
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June 14, 2022
Lobby attendant a customer focused platform.
Score 10 out of 10
Vetted Review
Verified User
Lobbytrack visitor management system is the industry leader for companies or private firms looking at a Visitor Management Solution. It is a one-stop solution and a very cost-effective and extremely useful platform that will meet all of your needs. This VMS system has made our life very simple by registering each and every visitor and this also helps daily back-end data with the details that we require.
- Sign in visitors with Name Phone number their identity.
- It notifies the host.
- It can also pre register the visitor and also to immediate registration.
- Control access and photo identity.
- Data segregation weekly or monthly report and customization.
- Sometime pre visitor details takes time.
- Highly reliable.
- Sign in visitor.
- Notify host.
- Check watch list.
- Controlled access.
- Detailed report.
- This has helped us to do the manual entry and saved employee costs and overhead expenses.
- Also no need to keep registering and no need to update the entry manually on excel. At the end of the day, we can pull the report of visitors.
- Has helped in efficient business planning.
Lobby track has proved to be cost-efficient and at the same time, this is also multi-tasking where each and every step and user interface is very easy to use. Even the visitors can self-register themselves and need not wait for the other person to do an entry. Plus the biggest advantage that we have observed is the final report which helps us to create a database.
September 28, 2021
Lobby Track delivers for a large private high school
We're a school. We use Lobby Track for issuing visitor badges and also to issue tardy passes for students who arrive late. Lastly, we have students who leave early check out. The killer feature is the ability to send an email to parents when their student checks in or out (many times as expected but sometimes unexpectedly).
- Easy to maintain the database.
- Works well with touchscreen computer monitor.
- Associated dymo label printer has been very reliable.
- Scheduled reports (instead of run on demand).
- Published API and/or an automated way of loading data to the database (it's not difficult but could be automated).
- Updating layout of printed labels is not very intuitive (but we only have to do it rarely).
- Unattended kiosk operation.
- Reporting (better if schedulable).
- Email notification to parents of check-in or out.
- We used to have to issue hand-written tardy passes and these are now machine-generated.
- Reports of when students are tardy are easy to run.
- Logging/tracking of visitors is much easier than in the past.
A vendor who we purchased other services from initially recommended Lobby Track when they learned we didn't have an automated system. We still use Lobby Track but no longer work with that vendor. In the 8 years since we started with Lobby Track, we have looked at other systems but none have the automated email notification features (even systems purportedly targeted at schools) and that's a killer feature for us.
February 11, 2016
Connect to your customers securely 5*****
Score 10 out of 10
Vetted Review
Verified User
Lobby Track is very simple, versatile and easy to use. It is very easy to set up and very useful in our case as we have a couple of branches across the city. It not only allows our company to register, badge and track visitors but also it allowed us to centralize our data throughout the network.
At times we are flooded with clients/customers, we just hand out the tablets which are connected with our server running Lobby Track software and Lobby Track does all the magic by keeping all info at one place and all data can be viewed with a click of a button. This by the way helped us with better customer service and generate revenue by contacting our clients via email, SMS and calls, and informing them about our new offer, clearance sales etc. 5 Stars!
- Register badges and track visitors
- Easily integrated with SQL database
- Centralize data throughout the network
- Have been using for 1 month now without any complaints. Lobby Track is a very simple yet reliable tool.
- We are able to build huge database based on our visitors, which alone now is generating revenue by sending and updating them about our new products.
- Easily maintain and create reports.
- We can keep our clients informed and updated about our products and spread the word when new products arrive.
Lobby Track is the only product we have tried and has it all we need.